Refunds are available exclusively within a 24-hour window before the scheduled start date and time of the session. This means that if you wish to receive a refund, you must notify us by filling out our contact form at least 24 hours before the session’s scheduled commencement. After this period, no refunds can be processed.
This policy is in place to ensure fairness and effective resource management for all participants. The 24-hour window allows us to accommodate changes in attendance while maintaining the quality of our sessions through accurate participant counts.
It’s important to note that refunds are not available for missed sessions or last-minute cancellations. However, if unforeseen circumstances prevent you from attending live, recorded audio sessions are accessible for catch-up.
To initiate a refund within the eligible window, please contact our support team via email, and we will promptly process your request. We appreciate your understanding of this policy and encourage you to reach out if you have any specific concerns or inquiries. Our goal is to provide a positive and fair experience for all participants in the group sessions.